Privacy Policy

To obtain further information, please contact Affinity-Comms at 01623 515544.

This privacy statement outlines the manner in which Affinity-Comms will process and utilise any personal information collected from you or that you supply to us. Additionally, it discusses our cookie usage and how you may manage them.

When we say “we,” “our,” “Affinity-Comms,” or “us,” we mean Brookside Way, Sutton-in-Ashfield, Nottinghamshire, NG17 2NL (Company Number 47723321342) and its subsidiaries, or any of them as the circumstances requires.

Any links on our website to other websites are offered for your convenience only and do not constitute an endorsement of the material or provider. If you decide to visit any of these websites, you do so at your own risk, and we assume no responsibility or liability for their content.

Affinity-Comms Limited is registered under the Data Protection Act 2018 to process personal data, with the registration number Z182132341.

We may gather information about you in the following ways:

By using our website or enrolling for any of the products or services we offer via it, you acknowledge and agree that we may use your personal information in the manner indicated below.

Affinity-Comms may collect and process the following personally identifiable information about you:

  • You give us with information when you fill out forms on our website. This includes information submitted during the registration process for our website, subscribing to our goods and services, uploading material, or requesting more products and services. Additionally, we may request information from you when you report a problem with our website;
  • If you contact us, we may maintain a record of such interaction (which may include email and phone calls);
  • your name, address, telephone numbers, and email address, as well as any other information you provide us with;
  • Additionally, we may invite you to do surveys for research reasons, however you are not required to reply;
  • information on the transactions you do through our website and the completion of those transactions; and
  • facts about your visits to our website, including but not limited to traffic data, location data, weblogs and other communication data, whether necessary for our own billing reasons or otherwise, as well as the resources that you use.

Utilization of the data

If your issue is not handled satisfactorily through this method, you may escalate it to our Customer Relations Manager, and subsequently to our Managing Director.

We may make the following uses of the information we collect about you:

  • to guarantee that material from our website is shown to you and your computer in the most effective manner possible;
  • to offer you with information, products, or services that you request from us or that we believe may be of interest to you, if you have agreed to such communication;
  • to conduct an audit of our website’s use;
  • to carry out our contractual responsibilities to you;
  • for the purpose of training, quality assurance, or to keep track of the products and services you buy from us;
  • must abide by and comply with applicable legal and regulatory obligations;
  • to enable you to take part in interactive parts of our services if you so want; and
  • to keep you informed of any changes to our goods or services.

Unless otherwise required by law, we will preserve your personal information for as long as necessary to fulfil the objectives for which it was acquired or for which it will be further processed by us.

Your information will be disclosed

We reserve the right to reveal your personal information to any company in the Affinity-Comms family of organisations.

We may release your personal information to third parties if we are required to do so by law or regulation, or to enforce or implement our terms and conditions and other agreements; or to protect our customers’ or others’ rights, property, or safety. This may involve exchanging information with other businesses and organisations for the goal of preventing fraud and reducing credit risk.

Your legal rights

You have the right to request access to any personal information we may have on you. To have inaccuracies in your personal information fixed or to request that we cease using your personal information for marketing purposes, please submit an access request in writing to affinity-comms.co.uk.

Information about how to contact us

Please contact affinity-comms.co.uk if you have any complaints or concerns regarding our Privacy Statement.

Internet Protocol addresses

For system management purposes, we may collect information about your computer, including your IP address, operating system, and browser type. This is aggregated data on our users’ browsing habits and tendencies and does not personally identify any user.